Small Business Lending Administrator

Reports to: Executive Director

Job-Type: Full-time (35hrs/week)

Salary Range: $50,000-65,000

The Small Business Lending Administrator provides comprehensive operational and administrative support to the organization’s small business lending activities, while contributing to general office administration and support to the Executive Director. This role is central to ensuring efficient lending operations, strong internal controls, accurate reporting, and smooth day-to-day office functioning.

Core Competencies:

·       Self-starter, able to work in a hybrid work-environment

·       Strong time management and multitasking abilities

·       Excellent communication and organizational skills

·       Attention to detail and accuracy

·       Ability to handle confidential information with discretion

·       Proficiency in office software and CRM systems

·       Problem-solving and analytical thinking

·       Client-focused service orientation

·       Bilingual– English/French (preferred)

Responsibilities:

Small Business Lending Administration

·       Prepare, review, and maintain loan documentation, agreements, and security records

·       Ensure loan files are complete, accurate, and compliant with internal policies and funder requirements

·       Track loan conditions, disbursements, renewals, and reporting deadlines

·       Maintain loan management and CRM systems, ensuring data accuracy and integrity

·       Track repayments, arrears, and covenant reporting requirements

·       Support annual loan reviews and portfolio monitoring activities

Loan Security Registration & Documentation

·       Prepare and coordinate registration of loan security, including General Security Agreements (GSA), Personal guarantees and other collateral and security instruments as required

·       Register and discharge security interests in applicable registries (e.g., PPSA)

·       Liaise with legal counsel, borrowers, and third-party service providers to ensure security is properly executed and registered

·       Maintain accurate security records and ensure timely renewals, amendments, and discharges

·       Ensure security documentation complies with internal policies and funder requirements

Client& Internal Support

·       Serve as the administrative point of contact for borrowers regarding documentation and reporting requirements

·       Support lending staff with application intake, follow-up, and client communications

·       Liaise with legal counsel, accountants, insurers, and external partners as required

Office Administration

·       Provide day-to-day administrative support to ensure smooth office operations

·       Schedule meetings, prepare agendas, and take minutes

·       Provide administrative support for bookkeeping, expense tracking, and invoice processing

Executive Director Support

·       Provide administrative support to the Executive Director

·       Assist with scheduling, correspondence, and document preparation

·       Preparation of Board materials, including reports and presentations

·       Assist with tracking action and follow-ups arising from Board meetings

·       Support ED-led initiatives, projects, and reporting requirements

Compliance, Reporting & Governance Support

·       Support audits, funder reporting, and internal compliance reviews

·       Maintain corporate records, policies, and procedural documentation

·       Assist with governance-related administration, including Board documentation and records management

Requirements:

·       Post Secondary education in Business Administration, Finance, Accounting, or a related field or equivalent related work experience.

·       3-5 years office administration experience required

·       Proficient in Microsoft Office Suite and CRM systems.

·       Previous experience with loan administration preferred

·       Experience in small business lending or financial services environment preferred

·       Experience with security documentation and PPSA registration considered an asset

·       Knowledge of basic bookkeeping and financial processes is an asset.

·       Bilingual– English/French is desirable, but not essential

·       Occasional evening meetings to support Board or stakeholder events

Diversity, Equity, and Inclusion at ACCFutures

We are committed to building a diverse team that reflects the communities we serve. At ACCFutures, we believe that an inclusive environment strengthens our ability to help entrepreneurs succeed. We welcome applications from all qualified candidates, including Indigenous people, members of visible minorities, persons with disabilities, women, and LGBTQ+ individuals. If you need any accommodations during the application or interview process, please let us know, and we'll work with you to meet your needs.

How to Apply

To apply, please submit your resume and a cover letter detailing your interest in the Small Business Lending  Administrator role and how your experience aligns with our mission and the Job Description  to hello@accfutures.ca. Resumes will be accepted and evaluated on a continuous basis until we find the right candidate.